Effective Date: 21.09.2025
Company: NG Forever – Tropical Beauty
Website: https://ngforever.com
Location: Jeddah, Saudi Arabia
At NG Forever, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website, and your rights under applicable privacy laws.
1. Who We Are
NG Forever is a beauty and skincare brand based in Jeddah, Saudi Arabia, operating worldwide through https://ngforever.com.
If you have questions about this policy or how we handle your data, you can contact us at:
📧 Admin@ngforever.com
📍 Jeddah, Saudi Arabia
2. What Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase.
- Technical Data: IP address, browser type, device identifiers, and cookies.
- Account Data: If you create an account, we store your login details and profile preferences.
- Communications: Emails, chat messages, or social media interactions with us.
- Media Uploads: If you upload images, please remove embedded location data (EXIF GPS), as visitors can extract this information.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer service and respond to inquiries.
- Send order updates, promotions, and brand news (only with your consent).
- Improve our website, services, and product offerings.
- Detect and prevent fraud, spam, or security threats.
- Comply with Saudi Arabian regulations (including e-commerce law), and international privacy requirements (GDPR, CCPA).
4. Cookies and Tracking Technologies
- We use cookies to enhance your experience (e.g., remember login details, save cart items, customize site appearance).
- You may disable cookies in your browser, but some site features may not function correctly.
- We may use third-party tools (Google Analytics, Facebook Pixel, etc.) to track site usage and marketing performance.
5. Sharing Your Data
We only share your data with trusted partners:
- Payment Gateways: (e.g., HyperPay, Tap, PayTabs, Amazon Payment Services) to securely process transactions.
- Shipping & Delivery Partners: (e.g., SMSA, Aramex) to deliver your orders.
- Service Providers: IT hosting, analytics, or marketing services.
We do not sell your data to third parties.
6. Data Retention
- Order details and transaction records are retained for as long as legally required in Saudi Arabia (minimum 10 years for invoices).
- Comments and reviews may be stored indefinitely.
- Registered accounts remain active until you request deletion.
7. Your Rights
Depending on where you live (Saudi Arabia, EU, California, etc.), you may have the following rights:
- Access the data we hold about you.
- Request correction or deletion of your personal data.
- Opt-out of marketing communications.
- Restrict or object to processing in certain cases.
- Request a copy of your data in a portable format.
To exercise your rights, email us at Admin@ngforever.com
8. International Data Transfers
As we operate globally, your data may be processed outside Saudi Arabia. We take steps to ensure your data is handled securely and in compliance with applicable laws (GDPR for EU residents, CCPA for California residents).
9. Security
We use encryption, firewalls, secure hosting, and strict access controls to protect your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.
10. Children’s Privacy
Our website is not directed at children under 16. We do not knowingly collect data from minors. If we discover such data, it will be deleted immediately.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our business or legal requirements. Updates will be posted on this page with the “Effective Date.”
12. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us:
📧 Email: Admin@ngforever.com
📍 NG Forever, Jeddah, Saudi Arabia
